NASA SEWP VI - Category B
Contract Identification
Contract Number: 80TECH26D0497
DUNS: 603571613
CAGE: 0PS84
UEI: UCJYKA5ZB3U7
Category B — Enterprise-Wide ITC/AV Service Solutions Group B1- Unrestricted
NAICS: 541512 — Computer Systems Design Services
Effective Date: August 12, 2026
Contract Ceiling: $20 billion
Overview
NASA Solutions for Enterprise-Wide Procurement VI is a multi-award Government-Wide Acquisition Contract administered by the NASA Information Technology Procurement Office. SEWP provides Federal agencies and authorized users a streamlined path to acquire mission-critical information technology, communication, audio visual, and related solutions and services.
Ordering Period
The SEWP VI Category B ordering period will extend for 10 years from NASA’s established ordering start date. Although PSI's Category B contract became effective on July 13, 2026, NASA currently anticipates that SEWP VI ordering will begin November 1, 2026, subject to NASA activation of the SEWP VI ordering systems. The contractual ordering period and expiration date are governed by PSI's executed contract and any subsequent modifications.
Authorized Order Types
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Firm-Fixed-Price
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Time-and-Materials
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Labor-Hour
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Fixed-Price Award-Fee
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Fixed-Price Incentive-Fee
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Fixed-Price Economic Price Adjustment
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Authorized hybrid orders
Contact Information
Program Manager
Jeff Tlapa
(540) 845-5403
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Deputy Program Manager
Tan Hanfi
(443) 832-5034 ​
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Quotes and Sales
Tan Hanfi
(443) 832-5034
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Warranty / Technical / Software / Post-Delivery Support
Tan Hanfi
(443) 832-5034
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About PSI
Planned Systems International, Inc. (PSI) is a federal information technology solutions provider with more than 30 years of experience delivering mission-critical services and innovative technology solutions to civilian, defense, homeland security, and health agencies across the Federal Government. PSI specializes in enterprise IT modernization, application development and maintenance, cybersecurity, cloud services, data analytics, network engineering, IT service management, and mission support services. PSI maintains internationally recognized quality and security certifications, including ISO 9001, ISO/IEC 20000-1, ISO 14001, and ISO/IEC 27001, and is appraised at CMMI Maturity Level 3 for both Services and Development. Under NASA SEWP VI Category B, PSI provides enterprise-wide ITC/AV service solutions supporting multiple departments, locations, customers, and field offices.
Category B Scope
Scope Limitation: Product-only requirements are not in scope for Category B. Ancillary hardware and software may be included only when integral and necessary to the enterprise-wide services solution. Product-only requirements should be acquired under the appropriate SEWP product category.
Technical Area 1b: Enterprise-Wide Network Services
End-to-end LAN/WAN, voice, data, collaboration, operations, service management, cybersecurity support, cable plant, and unified communications.
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Technical Area 2b: IT Managed Services
Enterprise end-user computing, software and mobile device management, print, collaboration, infrastructure, service desks, standards, security, and continual improvement.
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Technical Area 3b: Enterprise-Wide Innovation Services
Continuous improvement and breakthrough solutions that increase efficiency, effectiveness, and business or IT value.
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Technical Area 4b: IT Service Management
Enterprise ITSM processes, tools, cloud platforms, service requests, incidents, feedback, knowledge, surveys, and reporting.
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Technical Area 5b: Enterprise Service Program Integration
Cross-contract and cross-service integration spanning networks, cybersecurity, data centers, end-user services, applications, web services, assessments, metrics, and strategy.
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Technical Area 6b: Enterprise-Wide Information and Data Analytics Services
Data science, modeling, advanced analytics, artificial intelligence, machine learning, rapid prototyping, deployment, and maintenance.
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Technical Area 7b: Enterprise-Wide Application Services / Software Development
Assessment, planning, design, development, testing, integration, administration, sustainment, decommissioning, cloud deployment, APIs, DevSecOps, product strategy, and user experience.
Technical Area 8b: Enterprise-Wide Cybersecurity Services
Cybersecurity architecture, engineering, monitoring, threat detection, incident response, vulnerability management, forensics, RMF, privacy, and posture assessments.
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Technical Area 9b: Enterprise-Wide Cloud Services
Cloud strategy, adoption, integration, governance, security, compliance, storage, hosting,
and X-as-a-Service models across government cloud environments.
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Technical Area 10b: Enterprise-Wide Digital Multimedia and Technical Communications
Agency-wide broadcasting, websites, social media, digital communications, audiovisual support, publishing, imagery, and multimedia engineering.
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Technical Area 11b: Program Management / Ancillary Services and Supplies
Program integration, financial and logistics support, transition, procurement, security management, facilities support, and ancillary products only when integral and necessary to the IT services solution.
How to Obtain Quote
Government customers should use the NASA SEWP Quote Request Tool to issue Requests for Quote, Requests for Information, and Market Research Requests and to support fair opportunity. Before issuing a formal request, PSI may provide general capability information, scope clarification, and assistance identifying appropriate Category B technical areas.
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Define the enterprise objective, users, locations, required outcomes, technical scope, performance standards, security/privacy controls, Section 508 needs, period of performance, contract type, and evaluation criteria.
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Confirm that the requirement is enterprise-wide and services-based. Identify any ancillary hardware or software and explain why it is integral and necessary to the services solution.
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Once NASA activates SEWP VI ordering and the applicable ordering tools, submit the request through the NASA SEWP Quote Request Tool. Select the appropriate Category B competition group and include the statement of work, instructions, evaluation criteria, due date, and required attachments.
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Request PSI pre-solicitation assistance. Before issuing a formal request, contact Tan Hanfi at (443) 832-5034 or thanfi@plan-sys.com for general capability information, scope clarification, and assistance identifying the appropriate Category B technical areas.
For an active SEWP request, customers may provide the SEWP request number, agency, ordering office, due date, scope, place of performance, requested contract type, security requirements, and submission instructions. PSI will provide its formal response through the NASA-prescribed process.
Formal responses to requests issued through the NASA SEWP Quote Request Tool will be submitted through the Contract Holder Only Page. PSI will not provide a formal quote outside the required SEWP process unless expressly permitted by NASA procedures or by an authorized secure submission method identified by the ordering agency. -
Evaluate quotes in accordance with agency procedures and FAR 16.505, make the best-value decision, and issue the order through the required SEWP process.
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PSI will not begin performance, fulfillment, purchasing, or delivery until the NASA SEWP Program Management Office has processed the order, assigned a SEWP Control Number, and transmitted the processed order to PSI.
Fair Opportunity Clause
The following requirements are based on Section A.1.13 of the NASA SEWP VI Terms and Conditions. The executed PSI contract, applicable FAR provisions, and current NASA SEWP procedures control in the event of any inconsistency with this guide.
Contractors will be provided a fair opportunity at the individual order level as appropriate per FAR Part 16.505(b), including the SEWP RFQ tools. No documentation for the order selection is required to be submitted with the order. All such documentation is to be maintained by the issuing procurement office. The Contractor shall not market, quote or otherwise offer for sale, any IT Solutions not listed under this contract, until the said solutions are included in the SEWP database of record, and available to all Government end-users. If the Government issues a Request For Information (RFI) as part of market research, the Contractor may provide items not yet listed on their SEWP contract as part of a market research quote if:
1. all such items are clearly marked as not yet available on their SEWP contract; and
2. the contractor submits a technology refreshment request to add those products to their contract.
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If the Government issues a Request For Quote (RFQ) or a Market Research Request (MRR), the Contractor may only respond with items available on their Contract and the price of each item shall be the no greater than the price in Attachment F SEWP database of record at the time the quote is issued. If the Contractor has insufficient items on their contract to fully respond to the Formal RFQ, the Contractor must respond with a No Bid.
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Unless the RFQ specifically allows for partial quotes, the Contractor must respond fully to all requirements specified in the RFQ.
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When submitting a quote to a government end-user, the contractor must clearly state the length of time the quote is valid. The contractor shall honor any order submitted within the stated time period of a quote.
When responding to an RFI or RFQ issued from the NASA SEWP RFQ on-line quoting system, the Contractor must respond as outlined in Attachment C: Contract Holder User Manual (CHUM).
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Contract Holders are prohibited from using Government information posted on the NASA SEWP Contract Holder Only Page, such as RFQs, RFIs, etc., for purposes other than proposing on SEWP requirements. This includes Contract Holders providing third parties with SEWP information and requirements for the purpose of assisting companies, that are not SEWP Contract Holders, with providing unsolicited proposals to meet agency requirements already posted to the NASA SEWP RFQ on-line quoting system.
Ordering and Order Administration
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The issuing Contracting Officer identifies the requirement, confirms scope, and provides fair opportunity in accordance with FAR 16.505 and agency procedures.
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The customer posts the request using the NASA SEWP QRT or another method authorized by the SEWP Program Office for sensitive or classified requirements.
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PSI submits its response through the NASA-prescribed process. Each quote identifies the validity period and applicable order-specific terms, assumptions, dependencies, licensing provisions, and service conditions.
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The customer evaluates quotes and issues the order. The order is routed through the SEWP Program Office and assigned an SCN.
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PSI acknowledges receipt of the NASA-processed order, confirms the authorized points of contact and schedule, and begins performance only after receiving the processed order bearing a SEWP Control Number.
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PSI maintains order status, deliverables, acceptance, warranty, support, invoicing, and modification records in accordance with the contract and order.
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If a customer sends an order directly to PSI before NASA SEWP processing, PSI will route the order through the required SEWP process and will not begin fulfillment until the processed order and SEWP Control Number are received.
Partial quotes: PSI will submit a complete response unless the Government request specifically permits partial quotes. If PSI cannot fully respond to a formal RFQ and partial quotes are not allowed, PSI will submit a No Bid.
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Quote validity: Every PSI quote will state its validity period. PSI will honor an order submitted within the stated validity period, subject to the contract and quote terms. All order modifications, including funding changes, option exercises and changes affecting price or scope, must be routed through the SEWP Program Management Office. PSI will not implement a modification until NASA has processed it and provided the applicable SEWP Control Number. An electronic copy of this Ordering Guide is available on PSI's public SEWP VI webpage. A printed copy may be requested from the PSI SEWP Program Office.
Installation, Warranty, Technical Support, Software Support, and Post-Delivery Policies
Installation and Transition
Installation, configuration, integration, transition, migration, deployment, and decommissioning will be performed only when ordered. PSI will coordinate schedules, locations, site access, security, dependencies, Government-furnished resources, testing, acceptance, and transition activities with the ordering agency.
Basic Warranty
Applicable basic commercial or manufacturer warranty terms will be identified in each PSI quote and order. For ancillary products included in a Category B solution, PSI will coordinate applicable manufacturer or provider warranty claims, including diagnosis, return authorization, repair, replacement, or other available remedies. Order-specific warranty terms control.
Extended Warranty
Extended warranty coverage may be purchased at any time during the standard commercial warranty period, up to and including the end of that period. Extended-warranty packages may be invoiced and paid at the beginning of the extended-warranty period. At the Government’s discretion, monthly maintenance may be ordered during the warranty period in lieu of an extended-warranty package, subject to the contract and order terms.
Technical Support
Support hours, severity levels, response targets, restoration targets, escalation, reporting, and on-site or remote support will be established by the order. PSI will triage incidents, coordinate with providers, track actions, and communicate status through closure.
Software Support
Software maintenance treated as a product may include patches, defect corrections, updates, upgrades, knowledge resources, user forums, frequently asked questions, and commercially included general support. Software creation, design, implementation, customization, integration, and other professional services are treated as services and will be ordered and invoiced accordingly.
Post-Delivery and Acceptance
PSI will maintain order status, delivery, performance, acceptance, warranty, and issue records. Nonconforming supplies or services may be addressed through repair, replacement, reperformance, equitable adjustment, or other remedies authorized by the contract and order.
Section 508
PSI will support the ordering agency’s identification of applicable Revised Section 508 requirements. When Information and Communication Technology is included, PSI will provide available Accessibility Conformance Reports or Voluntary Product Accessibility Templates and will address applicable accessibility requirements in the solution and order deliverables.
Resolving Problematic
Orders
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Customers experiencing an order, performance, delivery, invoice, acceptance, warranty, technical-support, software-support, or post-delivery issue should contact:
Tan Hanfi
Warranty, Technical, Software, and Post-Delivery Support
(443) 832-5034
thanfi@plan-sys.com -
Provide the agency name, ordering office, agency order number, SEWP Control Number, affected service or deliverable, issue description, date discovered, mission or business impact, urgency, actions already taken, and requested resolution.
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PSI will acknowledge the issue, assign an owner, conduct triage, coordinate with applicable subcontractors, manufacturers, or software providers, and communicate the corrective-action path and status.
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If the issue is not resolved at the operational level, escalate it to:
Jeff Tlapa
SEWP Program Manager
(540) 845-5403
jtlapa@plan-sys.com -
If additional escalation is required, the matter will be elevated to the PSI SEWP Program Manager and, when appropriate, to the NASA SEWP Program Management Office.
NASA SEWP Customer Assistance
301-286-1478
NASA SEWP Order Processing
Official Resources and Accessibility
• NASA SEWP Fair Opportunity Information
• U.S. Access Board ICT / Section 508
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Document Accessibility
This guide is designed to use hierarchical headings, meaningful link text, simple tables with designated header rows, readable typography, sufficient color contrast, and alternative text for meaningful images. Following each revision, PSI will review the guide’s reading order, heading structure, links, tables, document properties, alternative text, and PDF tags before publication.
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